All backer surveys are managed through the BackerKit pledge manager. We recommend creating and logging in to a backer account for quickest and easiest access. You can access your backer survey for our campaign at https://secretnovels.backerkit.com/backer/review.
(Note: You may either login with a BackerKit backer account tied to the same email address used for your survey, or you can enter your email address into the field on this page and a one-time use link will be emailed to you to access your survey.)
If you are unable to access your survey using directions above, please try the following:
- Search your email account for the subject line
Recover your survey for Surprise! Four Secret Novels by Brandon Sanderson on BackerKit
Check your email Spam/Junk folder
Add email@example.com to your address book or safe list, try requesting the email again,.
Login to https://www.kickstarter.com/settings/account and see what your email address is set to.
Go to your inbox for the email address that is listed. Also check your Junk and/or Spam folders.
Go to https://secretnovels.backerkit.com/ and enter the email listed in your Kickstarter account and click “Get My Survey.” Repeat steps 1-3.
If you have changed your email address in Kickstarter since the campaign ended, the BackerKit pledge manager may have your old email address. Please check the inbox and Junk/Spam folders for your old address if you have access to it.
If you no longer have access to the email address used, or if your address is a “@privaterelay.appleid.com” address, please message us through Kickstarter with your new email address.
If you are still unable to retrieve your survey email or gain access to your survey, please open a support ticket with our team at https://support.dragonsteelbooks.com/support/tickets/new.
Please be patient. Support response times vary.