FAQs 2

• I received my Words of Radiance reward shipment, but it is missing something I ordered.
• When will I get my Words of Radiance or other BackerKit campaign rewards?

Shipping & Orders 8

• How do I download and read an ebook I purchased from your store?
• Lost or Missing Delivery
• Make Changes to a Recent Order (cancellations, changes, address updates)
• Pre-Orders
• Gift Requests and Personalizations

View all 8

Products and Inventory 4

• Sanderson Curiosities and Other Unpublished Stories
• Out of Stock Items
• Signed Books, Personalizations, and Gift Requests
• Caring for Dragonsteel Leatherbound Books

General Information 6

• What is Dragonsteel Nexus?
• What is the Worldhopper Ball?
• How Can I Participate in Dragonsteel Nexus?
• Dragonsteel Nexus Policies
• Worldhopper Ball Policies

View all 6

Dragonsteel Nexus 2025 10

• What Is New with Dragonsteel Nexus 2025?
• Registration and Badge Purchases
• Important Dates and Timelines
• Convention Schedule, Panels, and Events
• Dragonsteel Nexus 2025 Brandon Sanderson Release Event

View all 10

Survey and Pledge Questions 5

• How do I update my reward shipping address?
• How do I know what rewards I should expect?
• How do I access my backer survey?
• How do I set up notifications to receive campaign updates?
• Refund Policy for Dragonsteel Crowdfunding Campaigns

Reward Delivery 5

• How will I get my ebooks, and what platform can I read them on?
• How will I get my audiobooks, and what platform can I use to listen to them?
• If my book or swag items are damaged during shipping, can I get a replacement?
• Will you confirm my address before each shipment?
• How do I gift the ebooks/audiobooks to someone else?

Backer Rewards 10

• If I missed the BackerKit campaign, is there a way to get the books or other rewards?
• What will be included in the $650 tier pledge?
• Who will narrate the New Secret Project audiobook?
• Can I get my books personalized or customized?
• What books be signed? (Words of Radiance Leatherbound Campaign)

View all 10

Words of Radiance Campaign 3

• When can I expect my physical rewards to ship or arrive?
• When and how can I download my ebook or audiobook reward?
• When will you ship my leatherbound add-on? Will you have them on your store in the future?