Updating My Shipping Address

Modified on Thu, Jul 30 at 2:15 PM

TABLE OF CONTENTS

Dragonsteel is very excited to get you your rewards as quickly as possible! To ensure that we can ship rewards without issue, we ask that you keep your shipping address up-to-date. As soon as you move, please update your shipping address through your backer survey.

If you have received an email notification with a tracking number for your rewards it is generally too late to update your shipping address.

If you are unable to update your address as outlined in the steps below, this generally indicates that we have locked your address and shipping is imminent. If this occurs, please contact Dragonsteel’s customer support team so we can help update your address for you. If you do reach out for assistance, please make sure to include the new address as well as your move date in your support ticket.

To change your shipping address, please go to your BackerKit survey and follow the steps below.

Updating a Shipping Address on Your Mobile Device

If you see this page after logging in, tap the down arrow in the top bar with the campaign name on it.

Then tap the “View Confirmation” option. (This might say “Edit Address” instead.)

Tap “Shipping Info.”
Tap “Edit Shipping Info.”
Update all necessary details and save your updated address.
Note: If you need to change your state or country and are unable to update it yourself, please contact the Dragonsteel customer support team with your full address and let us know you were unable to change it yourself. Dragonsteel support is happy to help update the address for you.

Updating a Shipping Address on Your Computer

If you see this page after logging in, click the “Edit Your Address” option. (This button might say “Edit Your Order” or “View Confirmation” instead.)
Click “Edit Shipping Info.”

Update all necessary details and save your updated address.
Note: If you need to change your state or country and are unable to update it yourself, please contact the Dragonsteel customer support team with your full address and let us know you were unable to change it yourself. Dragonsteel support is happy to help update the address for you.

Updated: 7/30/26