Please check your rewards upon receiving them. If they have any damage, please contact us within two weeks by opening a ticket with the Dragonsteel support team. In your message, please describe the damage to your items and include photos that clearly show what the item is and the full extent of the damage. We may not be able to assist with requests received more than two weeks after delivery, so please let us know immediately if you have any concerns.
Updated: 9/9/2026
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