Dragonsteel Books

Products and Inventory 8

• When will "Out of Stock" items be available on the store again?
• When will "Out of Stock" leatherbound titles be available again?
• Can I get a notification when an "Out of Stock" product is restocked?
• Can I preorder an item that is currently out of stock?
• My personal values do not let me buy a book which uses animal products. Is there a way to get any of your leatherbound editions without real leather?

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Shipping 10

• I was notified my shipment was delivered, but I cannot find it.
• Can I get an estimate of when my order will arrive?
• Why does shipping cost so much?
• Why do I have to pay customs and taxes? Wasn't that part of the shipping cost?
• Why is FedEx billing me?

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Orders 4

• Why isn't my order status updating?
• Can Brandon write my name in my book when he signs it?
• How do I download and read an ebook I purchased from your store?
• Can I add an item to a previous order that hasn't shipped yet?

Holiday/Special Occasion Queries 3

• This order is a gift. Can you do gift wrapping?
• This order is a gift. Please don't include an invoice!
• This order is a gift. Can I include a note to the recipient?