Shipping & Orders
Questions about orders placed through the store
A link to download your ebook will be available on your order details page on our store and/or in an email sent after your order is complete. When you downl...
Mon, Jun 10, 2024 at 10:53 AM
TABLE OF CONTENTS I Am Worried that the Carrier Lost My Package I Was Notified My Shipment Was Delivered, but I Cannot Find It My Package was Stolen ...
Mon, Jun 9, 2025 at 9:18 AM
TABLE OF CONTENTS Cancelling an Order Can I make changes to my existing order? Updating an Address on an Order? Cancelling an Order If an Dra...
Fri, Jun 6, 2025 at 1:26 PM
TABLE OF CONTENTS Combining Store Items with a Pre-Order Updating Pre-Order Information or Payment Dragonsteel may offer certain items (generally n...
Thu, May 22, 2025 at 10:49 AM
TABLE OF CONTENTS Special Requests (Signatures, Personalizations, etc.) Gift Options Gifting a Digital Purchase Frequently Asked Questions Specia...
Mon, Jun 9, 2025 at 9:38 AM
TABLE OF CONTENTS Expedited Shipping Standard Shipping Expedited vs Standard Shipping Dragonsteel offers both standard and expedited shipping o...
Thu, May 22, 2025 at 11:08 AM
TABLE OF CONTENTS Why Does Shipping Cost So Much? Why is FedEx Billing Me? FedEx Billed Me Incorrectly Why Do I Have to Pay Customs and Taxes? Frequen...
Thu, May 22, 2025 at 10:29 AM
TABLE OF CONTENTS Tracking Your Order Tracking Delays Tracking Your Order Order Confirmation You will receive a confirmation email or SMS whe...
Thu, May 22, 2025 at 12:26 PM