Orders

Questions about orders placed through the store

Why isn't my order status updating?
You will receive a confirmation email or SMS when you place your order, and another (containing your tracking number) when a shipping label is printed for y...
Tue, 21 Sep, 2021 at 11:20 AM
Can Brandon write my name in my book when he signs it?
Brandon pre-signs all books sold in the store, rather than signing them at the time they are purchased. Personalizations are not available due to Brandon&#x...
Mon, 16 May, 2022 at 2:29 PM
How do I find the eBook I purchased from your store?
A link to download your eBook will be available on your order confirmation page and/or in an email sent after your order is complete. If purchased with phys...
Fri, 12 Mar, 2021 at 3:45 PM
Can I add an item to a previous order that hasn't shipped yet?
Once an order payment is complete, we are unable to add to the order. We do not save your billing information, and are unable process a charge for the new/a...
Thu, 9 Dec, 2021 at 10:36 AM