Crowdfunding FAQs
You’ll receive an email from BackerKit if your payment fails (this may be sent to your spam folder, so keep an eye out there). If you are unable to correct...
Thu, May 29, 2025 at 4:50 PM
All shipping costs will be determined and charged when completing your backer survey through the pledge manager once the campaign closes. For pledge reward...
Thu, May 29, 2025 at 4:50 PM
The spren plushie dimensions are no larger than 14in x 8in (35.56cm x 20.32cm) while the dimensions of the Radiant banners are 48.5in by 22in. Due to the c...
Fri, May 30, 2025 at 1:22 PM
You will receive an email notifying you when digital rewards become available. We anticipate ebooks and audiobooks to go live July 1st. Audible codes will ...
Tue, Jul 1, 2025 at 10:09 AM
Please do not hesitate to contact Dragonsteel support! Submit a ticket here https://support.dragonsteelbooks.com/support/tickets/new. The support team wi...
Thu, May 29, 2025 at 4:49 PM