You’ll receive an email from BackerKit if your payment fails (this may be sent to your spam folder, so keep an eye out there). If you are unable to correct...

All shipping costs will be determined and charged when completing your backer survey through the pledge manager once the campaign closes. For pledge reward...

The spren plushie dimensions are no larger than 14in x 8in (35.56cm x 20.32cm) while the dimensions of the Radiant banners are 48.5in by 22in. Due to the c...

You will receive an email notifying you when digital rewards become available. You can also access your available digital downloads by logging into your ba...

Please do not hesitate to contact Dragonsteel support! Submit a ticket here https://support.dragonsteelbooks.com/support/tickets/new. The support team wi...