Our primary method of communication with our backers is by posting regular updates to our community tab. Information in these updates include current fulfillment status, timelines, and upcoming plans, along with answers to common concerns and questions. Please read these updates for the most recent information available.

Planned Timeline

Tiers that include the Words of Radiance leatherbound, add-ons, and the New Secret Project Box will ship separately from one another. Below are the estimated timelines for these shipments:

 Fulfillment 1 – Fulfillment begins Fall of 2024 

  • Tiers including the Words of Radiance Leatherbound 
  • Tiers including the Dragonsteel Prime Hardcover 

Fulfillment 2 – Fulfillment begins Fall of 2024 

  • Add-ons 

Fulfillment 3 – Fulfillment begins mid 2025 

  • New Secret Project Box 

Keep an eye on the community tab for updates as the estimated timelines may shift.

Shipping Notifications

Once your reward box ships, you will receive an emailed notification from "tracking@shipstation.com" with a tracking number. You will also be able to find your reward tracking numbers in your backer survey. Please use that tracking number for updates or estimates on your delivery date.

Fulfillment Delays

When delays are encountered, we will post an update to BackerKit. These updates are the primary method to disseminate information to all backers. Backers will also receive an email when these updates are posted.

Carrier Delays

If the carrier encounters delays, these are outside our ability to control or obtain updates beyond what is listed in tracking. Please contact the carrier with questions before contacting us. If you are worried that the tracking has not updated or that your shipment is lost, this will be handled the same as with our store shipments. Please see:

Fulfillment Status

Each campaign update will include information about where we are in the fulfillment process and what to expect.