Reward Delivery

When will the physical rewards ship?
We will begin shipping each month's rewards as early in the month as we are able. All tiers will receive an ebook and (if included) audio/physical book...
Tue, 1 Mar, 2022 at 9:31 AM
When can I download the ebook/audiobook?
You will receive an email as early in the month as we are able when your digital rewards are available for download in January, April, July, and October of ...
Thu, 3 Mar, 2022 at 1:37 PM
How will I get my audiobooks, and what platform can I read them on?
Audiobooks will be available via direct digital download in the BackerKit pledge manager when they release in January, April, July and October 2023. At that...
Fri, 13 May, 2022 at 10:58 AM
How will I get my ebooks, and what platform can I read them on?
Ebooks will be available via direct digital download in the BackerKit pledge manager when they release in January, April, July, and October of 2023. Backers...
Fri, 14 Oct, 2022 at 1:13 PM
If my book or swag items are damaged during shipping, can I get a replacement?
Please check your reward items upon receiving them. If they have any damage, please contact us within two weeks by opening a ticket at https://support.drago...
Tue, 1 Mar, 2022 at 9:34 AM
Why isn’t shipping offered to my country? Is there anything I can do to get these items?
We have shipped for many years to fans all over the world. The countries listed are areas where we are comfortable with the pricing and reliability of shipp...
Tue, 1 Mar, 2022 at 9:34 AM
Will you confirm my address before each month's shipment?
No. We will only confirm addresses before we send the first shipment in January. If you move after your address has been locked in BackerKit, please contact...
Tue, 1 Mar, 2022 at 9:35 AM
When will you ship my leatherbound add-on? Will you have them on your store in the future?
Any leatherbound title added through a backer survey or our April pre-order store will ship soon after the books arrive in our warehouse. So far we have shi...
Fri, 8 Jul, 2022 at 9:20 AM
How do I gift the ebooks/audiobooks to someone else?
Digital content will be made available via the BackerKit pledge manager. You will receive an emailed link to log in and download your content. The three pos...
Wed, 20 Apr, 2022 at 12:28 PM
International shipping
Due to the limitations of our warehouse and in order to streamline our fulfillment process, we are unfortunately unable to combine shipments. We realize thi...
Mon, 13 Jun, 2022 at 12:27 PM