For domestic backers, you cannot change the state, and international backers cannot change the country of your survey. If you need to change the state/country, please reach out to Dragonsteel directly by submitting a ticket at https://support.dragonsteelbooks.com/support/tickets/new to change your address.

Changing your shipping address as soon as you can is the best way to ensure your boxes will be shipped to the correct address. Dragonsteel also recommends setting up mail forwarding when you move, just in case.

By backing the campaign, a BackerKit account was created that allows you to see any/all of your projects on BackerKit at any time.If you are only receiving the ebook and audiobook rewards, you still need to set a shipping address. A shipping address is required to calculate various sales and digital taxes for your individual region.

Note: If you are charged sales tax in error, please submit a ticket at https://support.dragonsteelbooks.com/support/tickets/new and Dragonsteel’s support team will work to resolve the issue with you.

If you have multiple surveys with the same email address, you will have a link at the top of the page to switch between surveys. Be sure to update all relevant survey addresses.

If you have difficulties accessing your survey, please see the article How Do I Access My Backerkit Backer Survey?:  https://support.dragonsteelbooks.com/support/solutions/articles/66000482546