Dragonsteel Books

If you are unable to locate your order shipment after you receive an email from us that your order was delivered, or you saw that your tracking shows that ...

We are unable to provide an estimated delivery time for your order. Delivery estimates, if available, can only be provided by the carrier via your tracking ...

Shipping is expensive. In recent years, these costs have increased significantly. This is especially true for shipping to international destinations. Sh...

Each country has different laws regarding customs fees. Since we cannot anticipate these fee amounts, we cannot include them in our shipping costs. We are n...

Most our international shipments are shipped via FedEx. By default, FedEx acts as your broker and pays all custom duties, taxes, and fees to get your packag...

Expedited shipping times are faster than standard shipping, but can still vary based on your location. Additionally, shipping times begin when the carrier r...

We are unable to hold orders while waiting for any product to be restocked.

We are unable to make guarantees about your delivery date. This is especially true during the holiday season at the end of the year. To help ensure timely d...

As we are not the carrier, we only have access to the information provided by the tracking number we sent you. It is common for an international delivery to...

Delays in shipping and tracking updates are unfortunate but common, particularly with international shipping. We cannot do anything while the package is act...