The Dragonsteel store’s standard replacement policy is in effect for this campaign.
Please reach out to Dragonsteel’s customer support within two weeks of initial shipment delivery if you have any concerns. This includes damaged and missing rewards. Dragonsteel also recommends keeping an eye on the community tab of the campaign for updates related to shipping and replacement deadlines.
Just as Dragonsteel advises against drinking crem water, Dragonsteel also advises that you do not wait to open your packages. We may not be able to assist with defective, missing, or damaged rewards if we are not notified of the issue within two weeks of initial shipment delivery.
Updated: 9/9/26
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