Crowdfunding FAQs

When Will Campaign Items Ship?
*Last updated May 29th, 2025* Dragonsteel has now completed the first two waves of fulfillment. The breakdown of when and what was shipped can be found ...
Fri, May 30, 2025 at 1:09 PM
Will Items Be Available Post-Campaign?
This leatherbound edition will become available for purchase on Dragonsteel’s online store only after fulfillment of all leatherbound pledge rewards. Pleas...
Thu, May 29, 2025 at 4:53 PM
You Don’t Ship to My Country. What Can I Do?
Dragonsteel has shipped to fans all over the world for many years. The countries listed are areas where Dragonsteel is comfortable with the pricing and rel...
Thu, May 29, 2025 at 4:52 PM
Why Crowdfunding?
Excellent question! Brandon explains our answer to this question in this video https://www.youtube.com/watch?v=hFP5ieFubsM.
Thu, May 29, 2025 at 4:52 PM
Why Are Add-Ons Charged and Shipped Separately?
Since each backer is able to select from many options of add-ons and each order may vary in size, they require additional packaging beyond what Dragonsteel...
Thu, May 29, 2025 at 4:52 PM
When Should I Update My Shipping Address?
You will receive an email from BackerKit just before your address is locked. However, Dragonsteel recommends updating your address immediately in your Back...
Thu, May 29, 2025 at 4:52 PM
What Is Your Replacement Policy?
The Dragonsteel policy for replacements, housed under the refund policy https://www.dragonsteelbooks.com/pages/refund-policy, is in effect for this campa...
Thu, May 29, 2025 at 4:51 PM
What Is the Difference Between This Campaign and the Previous?
Dragonsteel’s last campaign was a historic undertaking! However, this campaign is not a subscription box style campaign. Backers will receive up to three s...
Thu, May 29, 2025 at 4:51 PM
What Is the Campaign’s Refund Policy?
Removing your pledge or changing your payment information was only available while the campaign was live. Once a card is charged, no refunds will be proces...
Fri, May 30, 2025 at 1:18 PM
What If My Pledge Is a Gift?
Digital content will be made available via the BackerKit pledge manager. You will receive an emailed link to login and download your content (which you can...
Thu, May 29, 2025 at 4:51 PM