FAQs 2

• I received my Words of Radiance reward shipment, but it is missing something I ordered.
• When will I get my Words of Radiance or other BackerKit campaign rewards?

Survey and Pledge 7

• Updating My Reward’s Shipping Address
• BackerKit Account Info and Tips
• How Do I Know What Rewards I Should Expect?
• Your Pledge Details Through Your Backer Survey
• Campaign Notifications

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Reward Delivery 4

• How Will I Get My Ebooks, and What Platform Can I Read Them On
• How Will I Get My Audiobooks, and What Platform Can I Use to Listen to Them?
• Items Damaged During Shipping; Can I Get a Replacement?
• How Do I Gift the Ebooks/Audiobooks to Someone Else?

Backer Rewards 5

• Can I Pledge After the Campaign Has Closed?
• What Formats Will the New Secret Project Be Offered In?
• Can I Request Personalization, Signature, or a Specific Number with My Book?
• Can I Upgrade My Pledge?
• Printing Information—Material, Language, and Origin

Crowdfunding FAQs 15

• When Will Campaign Items Ship?
• Will Items Be Available Post-Campaign?
• You Don’t Ship to My Country. What Can I Do?
• Why Crowdfunding?
• Why Are Add-Ons Charged and Shipped Separately?

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Shipping & Orders 8

• How do I download and read an ebook I purchased from your store?
• Lost or Missing Delivery
• Make Changes to a Recent Order (cancellations, changes, address updates)
• Pre-Orders
• Gift Requests and Personalizations

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Products and Inventory 4

• Sanderson Curiosities and Other Unpublished Stories
• Out of Stock Items
• Signed Books, Personalizations, and Gift Requests
• Caring for Dragonsteel Leatherbound Books

General Information 6

• What is Dragonsteel Nexus?
• What is the Worldhopper Ball?
• How Can I Participate in Dragonsteel Nexus?
• Dragonsteel Nexus Policies
• Worldhopper Ball Policies

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Dragonsteel Nexus 2025 10

• What Is New with Dragonsteel Nexus 2025?
• Registration and Badge Purchases
• Important Dates and Timelines
• Convention Schedule, Panels, and Events
• Dragonsteel Nexus 2025 Brandon Sanderson Release Event

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